Job Description

UX Researcher

Location: Lansing, MI

Position: Hybrid

Duration: Long Term

With our direct client

Top Skills & Years of Experience:

• Five or more years of UX researcher experience
• Strong understanding of UI Design

Responsibilities:

• Lead and co-lead primary and secondary user research by facilitating workshops, interviews, focus groups, and usability testing.
• Plan and implement user research strategies and methodologies.
• Organize and evaluate quantitative and qualitative research.
• Conduct market and ethnographic research.
• Work with cross-functional teams to identify and evaluate research topics and approaches.
• Challenge the “status quo” and propose innovative solutions to complex business problems.
• Present and promote research findings to program owners and business stakeholders.
• Ask questions, gather data, and analyze data.
• Use a diverse set of UX research tools.

Skills/Requirements:

• Five or more years of UX research experience.
• Strong understanding of UI Design.
• Experience with:
• Creating wireframes and prototypes and using various tools (Figma, Sketch, or equivalent).
• Creating user personas and user journey maps.
• Empathy mapping development.
• Leading user workshops and facilitating sessions.
• Generating insights from data and effectively sharing research results.
• Planning and conducting usability testing.
• Research-related tasks including research, planning, evaluating, and iteration.
• Formulating specific, answerable, and practical questions.
• Collaborating effectively with stakeholders and acting as a strategic partner in decisions.
• Remote testing tools.
• Creating formal presentations and user finding reports
• Presenting findings and recommendations to executive sponsors and business stakeholders

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