This position plays an important role in ensuring the reliability and performance of public safety systems by supporting QA testing, reviewing vendor test plans, and validating call handling, dispatch, and logging systems used by emergency response teams.
Position Overview:
Role: NG911 QA Analyst / SME
Location : Brooklyn, NY (Hybrid)
Working Hours : 35 hours / week
Project Focus: Next Generation 9-1-1 system upgrades (Call Handling, Class 1/2/3)
Key Skills: NG911, Computer Aided Dispatch (CAD), Logging & Recording QA, NICE Inform
Testing Experience: SIT, UAT, SAT, ATP, test script development, defect tracking
Required Skills and Experience:
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